Refund Policy

Last Updated: 01/02/2025

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At OceaniaPass, we strive to provide quality job placement assistance. This Refund Policy outlines the conditions under which refunds may be granted for our services.

1. General Refund Policy

All payments made to OceaniaPass are non-refundable once the service process has commenced. However, certain exceptions apply as outlined below.

2. Refund Eligibility

A refund request may be considered under the following circumstances:

• If OceaniaPass fails to initiate the job application process due to internal reasons.

• If an applicant has made a duplicate payment by mistake.

• If an applicant cancels their request before any service has been rendered.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• If the applicant fails to provide accurate or required documentation.

• If the applicant withdraws from the process after the service has commenced.

• If the job application is rejected by employers or immigration authorities.

• If the applicant does not meet the qualifications for job placement.

• If the applicant fails to follow up or complete required actions in a timely manner.

4. Refund Request Process

To request a refund, applicants must:

1. Submit a written request to contact@oceaniapass.com with the reason for the refund.

2. Provide proof of payment and supporting documents.

3. Allow 14 business days for processing after submission.

5. Partial Refunds

In cases where only a portion of the service has been provided, a partial refund may be considered at the discretion of OceaniaPass.

6. Processing Time

Approved refunds will be processed within 14 business days and credited to the original payment method. Transaction fees may apply.

7. Amendments to Refund Policy

OceaniaPass reserves the right to modify this refund policy at any time. Any changes will be posted with the updated date.

For further inquiries, please contact us at: contact@oceaniapass.com